September
18
The Psychology of Complaints
Posted by Rona Hart . Published on 18 September 2011, 10 Comments Received
Dear friends
Here is an inspiring discussion about … the psychology of complaints…. why we compain, how we complain, what responses we get, and how we can complain in a ways that is going to get much better results…. all this in this engaging talk by Guy Winch.
Enjoy!
To your success!
Rona
Dr Rona Hart
Director
Heart Enterprises Ltd
London UK
Tel 020 – 8931-3333
mob 07980-709821
Email: rona@hart2heart.co.uk
www.positivepsychology4u.com
September 19th, 2011 at 1:31 am
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